FREQUENTLY ASKED QUESTIONS

- Pet waste removal service, how does it work?

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A: PET MESS offers reliable and convenient pet waste removal services designed to keep your yard clean, hygienic, and odor-free. We visit your property on a regular schedule—once a week or twice a month—to efficiently pick up pet waste, ensuring your outdoor space remains fresh and safe.

What is the difference between a monthly subscription and On-demand service?

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Subscription Service:

When you subscribe to one of our services, you will be automatically charged monthly, which means we will provide you with the monthly service without you having to worry about payment or service interruptions.

On-Demand Service:

On-demand service, on the other hand, can be paid for at any time and will be only for a single use or as many as you choose to pay for. This service is designed for people who only need the service occasionally due to reasons such as travel, vacations, illness, etc. It’s a one-time payment, and there will be no recurring charges.

- How much does the service cost?

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A: We offer different options according to your needs. On the services page, you can choose the option that fits your needs. On-demand or monthly service subscription. Service page

- What payment method do you accept?

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A: Any credit or debit card: Visa, Master Card, American Express, Discover.

- Can I cancel at any time?

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A: You can cancel at any time, no contracs, no restraints.  just log in into yur account and you will be able to change, skip payment or cancel your subscription.

What city is your service available?

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A: California: La Verne, Claremont, Upland, Rancho Cucamonga, Ontario and Fontana.